Meet us at ITW 2019 in Atlanta - Hyatt Regency - Sunday, June 23 - Wednesday, June 26
Within a few hours of signing a non-disclosure (NDA) FastLink can have your routing and billing system setup and pulling CDRs. Speed to market is dependent on the size of your company and the complexity of your data conversion. Below are the steps to become a FastLink client:
Once you have decided that you would like a free trial of our software, you will need to complete the NDA request form on our website. After we receive this information you will get a non-disclosure for your electronic signature via e-mail (usually on the same business day).
In order to transition your company from its existing billing system we will need:
Depending on the complexity of what is provided in step #2 converting this information can take up to five business days. We do not charge for conversions that take less than eight hours. Conversions which require over eight hours of programming time are negotiated.
We work with your IT department to install our software on your Linux servers. This includes setting up required connections between our software and your VoIP/TDM switches.
We run a parallel number comparison between our software and your existing software to ensure all traffic is accounted for and imported rates are accurate.
During steps 3 - 5 our company works very closely with your IT department and data entry personnel to get your routing and billing running smoothly. This is an ongoing process that extends into training on the use and functionality of the software.
The free trial starts with your install date. Once the free trial is over and you have decided to continue with FastLink for your routing and billing needs we will send you a Service Agreement. The process is the same for collecting signatures as the NDA process.
After your company is trained we offer continued support during our normal business hours. Emergency support is also available.
Please call for pricing
For optimal performance we recommend that FastLink’s routing* and billing software reside at the same co-location as your VoIP or TDM switches. Alternate hosting solutions can be discussed in order to best meet your needs.
* For implementation of auto-routing a minimum of two systems will be required